Apple Expands the Self Service Repair Program to Include Diagnostics
Apple has announced that they are expanding the self-service repair program. The self-service repair programs introduced in April 2022, it was expanded in August of 2022 with Macs being added, again in December of 2022 with it expanding to Europe. In June, the process was expanded to include a system configuration process.
The Self Service Repair program includes a new diagnostic process. According to the press release:
Apple Diagnostics troubleshooting sessions will give customers the same ability as Apple Authorized Service Providers and Independent Repair Providers to test devices for optimal part functionality and performance, as well as identify which parts may need repair.
This is available now in the United States and it will be available in Europe next year. It is unknown how this diagnostic will be run, but it is suspected that it will be downloaded over the internet, much like Apple’s own diagnostic tools.
This is not the only change, the Self Service Repair program now also includes the iPhone 15 lineup and Mac models powered by the M2 lineup, including the 14- and 16-inch MacBook Pro, the 15-inch MacBook Air, Mac mini, Mac Pro, and Mac Studio.
This is a good addition to the Self Service Repair program and will help individuals who want to, and are capable of doing so, to repair their own devices and be able to see which parts need to be replaced.
Source: Apple Newsroom.
