Lies from Tigerdirect

So my brother bought a Television from Tigerdirect... we were going to take the television out of the box, since it wouldn't fit in my car.... they claimed "we can't help with that for liability reasons".... what a crock of shit... oh well.. the TV is at home and working... not that I'll ever use it... but it's there. This, on top of waiting an hour and a half for them to get their asses moving... to actually get us through the line.