Canceling Subscriptions to Online Dating Sites
I've been single well over a year now, exactly 404 days. Yeah, something's missing... Any who, My ex didn't move out until December 9th, despite breaking up on Halloween. Me being the chivalrous type I didn't sign up for any dating sites until after she moved out. I joined Match.com and paid for the 6-month subscription with guarantee. This means that you have to email five different people every month and always keep your profile visible. It's not something difficult to do. If you do this and don't meet anybody they give you a free six months free. Needless to say, I haven't met anybody yet and my subscription was coming up for renewal. Since it hasn't worked I decided to not renew it.
With match.com you can keep winking and viewing your matches. You can't see who has visited your profile, but nobody initiates contact with me anyway, so it's not a big loss for me.
During the cancellation process they asked for a reason. They provide a few options, including 'other'. Other was the only one that fit for me. I provided some reasoning and continued my cancellation. I was then prompted to answer a couple other questions. The questions were "In your own words, how can we make finding love better?" and "How likely are you to recommend match.com to a friend?" My responses are below:
In the eternal words of George Carlin, "I'm using the same words as everybody else, I do not have my own words." First suggestion, provide a cheaper solution. It's already too expensive. It shouldn't be that expensive. Second, Provide more options. Allow users to hide matches who are not paying. If they don't pay, and you are, they aren't shown nor matched. Third, explain winking better to new customers. Many don't understand its intended purpose and how to really use it. Fourth, The biggest annoyance is in the "What's New" section. Do not have MatchMobile display as a "new" item if a user is already signed up. I had been signed up from the beginning and was irritated whenever I did see "1 New" item and it was only match mobile. It's misleading and deceptive and should be removed entirely. If I had a choice, I'd give the question "How likely is it that you would recommend Match.com to a friend?" a -10 due to the horrible results and a complete waste of time and money it truly is.
Suffice to say, match.com didn't work for me. Will I pay again, I'm not sure. Only Time will tell.